Scorecard Outbound

Calculated 13 Nov, 10:11 · Refresh

September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,147 orders

On time

Late

Remark

Orders % KPI

134,132 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,270 orders

On time

Late

Remark

Orders % KPI

132,260 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,147 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 All · late with a remark 4,015 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKUN/OUT/25076 Unilever Nutritions	585976678871762285 006900264750	Regular SiCepat - Reguler	Order 09/09 13:41 OP 09/09 14:01 OB 10/09 03:36	by 09/09 23:59 Late · 3:36:36	Over forecast ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25075 Unilever Nutritions	585976661833779174 JY1625954215	Regular J&T - Express - COD	Order 09/09 13:41 OP 09/09 14:01 OB 10/09 05:41	by 09/09 23:59 Late · 5:41:18	Over forecast ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25071 Unilever Nutritions	585976717675693074 GTL7277367036	Regular GTL - Reguler	Order 09/09 13:41 OP 09/09 14:01 OB 10/09 05:41	by 09/09 23:59 Late · 5:41:15	Over forecast ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25073 Unilever Nutritions	585976738189379144 570594092229	Regular J&T Cargo - COD	Order 09/09 13:41 OP 09/09 14:01 OB 10/09 01:45	by 09/09 23:59 Late · 1:45:47	Over forecast ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25074 Unilever Nutritions	585976718774797343 JY1650003665	Regular J&T - Express - COD	Order 09/09 13:41 OP 09/09 14:01 OB 10/09 01:45	by 09/09 23:59 Late · 1:45:49	Over forecast ORDERAN OVER FORCASE CUTTOFF JAM 3

WHKUN/OUT/25076

Unilever Nutritions

Regular

585976678871762285 · 006900264750 · SiCepat - Reguler

Order 09/09 13:41 · OP 09/09 14:01 · OB 10/09 03:36

by 09/09 23:59
Late · 3:36:36

Over forecast
ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25075

Unilever Nutritions

Regular

585976661833779174 · JY1625954215 · J&T - Express - COD

Order 09/09 13:41 · OP 09/09 14:01 · OB 10/09 05:41

by 09/09 23:59
Late · 5:41:18

Over forecast
ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25071

Unilever Nutritions

Regular

585976717675693074 · GTL7277367036 · GTL - Reguler

Order 09/09 13:41 · OP 09/09 14:01 · OB 10/09 05:41

by 09/09 23:59
Late · 5:41:15

Over forecast
ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25073

Unilever Nutritions

Regular

585976738189379144 · 570594092229 · J&T Cargo - COD

Order 09/09 13:41 · OP 09/09 14:01 · OB 10/09 01:45

by 09/09 23:59
Late · 1:45:47

Over forecast
ORDERAN OVER FORCASE CUTTOFF JAM 3
WHKUN/OUT/25074

Unilever Nutritions

Regular

585976718774797343 · JY1650003665 · J&T - Express - COD

Order 09/09 13:41 · OP 09/09 14:01 · OB 10/09 01:45

by 09/09 23:59
Late · 1:45:49

Over forecast
ORDERAN OVER FORCASE CUTTOFF JAM 3

4015 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO