Scorecard Outbound

Calculated 30 Oct, 09:07 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,163 orders

On time

Late

Remark

Orders % KPI

134,148 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,286 orders

On time

Late

Remark

Orders % KPI

132,276 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,163 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKSU/OUT/202965 Pinkberry Official Store	260930DSSR1DE9 SPXID069527701709	Regular Shopee Express - Standard	Order 30/09 20:33 OP 30/09 20:43 OB 01/10 09:46	by 01/10 23:59 On time	—
WHKUN/OUT/89090 Unilever Nutritions	586338916947428717 GTL7272311498	Regular GTL - Reguler - COD	Order 30/09 20:32 OP 30/09 20:46 OB 01/10 16:56	by 01/10 23:59 On time	—
WHKUN/OUT/89085 Unilever Nutritions	586338842894763723 JY1816201944	Regular J&T - Express - COD	Order 30/09 20:32 OP 30/09 20:46 OB 01/10 14:20	by 01/10 23:59 On time	—
WHKUN/OUT/89087 Unilever Nutritions	586338828847777421 JY1848722964	Regular J&T - Express	Order 30/09 20:31 OP 30/09 20:46 OB 01/10 14:46	by 01/10 23:59 On time	—
WHKNG/OUT/375372 Natasha Skincare Official Store	260930DSP4MG0M SPXID064038575279	Regular Shopee Express - Standard - COD	Order 30/09 20:31 OP 30/09 20:44 OB 01/10 09:38	by 01/10 23:59 On time	—

WHKSU/OUT/202965

Pinkberry Official Store

Regular

260930DSSR1DE9 · SPXID069527701709 · Shopee Express - Standard

Order 30/09 20:33 · OP 30/09 20:43 · OB 01/10 09:46

by 01/10 23:59
On time
WHKUN/OUT/89090

Unilever Nutritions

Regular

586338916947428717 · GTL7272311498 · GTL - Reguler - COD

Order 30/09 20:32 · OP 30/09 20:46 · OB 01/10 16:56

by 01/10 23:59
On time
WHKUN/OUT/89085

Unilever Nutritions

Regular

586338842894763723 · JY1816201944 · J&T - Express - COD

Order 30/09 20:32 · OP 30/09 20:46 · OB 01/10 14:20

by 01/10 23:59
On time
WHKUN/OUT/89087

Unilever Nutritions

Regular

586338828847777421 · JY1848722964 · J&T - Express

Order 30/09 20:31 · OP 30/09 20:46 · OB 01/10 14:46

by 01/10 23:59
On time
WHKNG/OUT/375372

Natasha Skincare Official Store

Regular

260930DSP4MG0M · SPXID064038575279 · Shopee Express - Standard - COD

Order 30/09 20:31 · OP 30/09 20:44 · OB 01/10 09:38

by 01/10 23:59
On time

138163 total

Prev 103 / 27633 Next

Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO