Scorecard Outbound

Calculated 30 Oct, 11:06 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,163 orders

On time

Late

Remark

Orders % KPI

134,148 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,286 orders

On time

Late

Remark

Orders % KPI

132,276 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,163 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKMO/OUT/19485 MOTUL Indonesia Official Store	260930DSHMPD7P SPXID067906525359	Regular Shopee Express - Hemat	Order 30/09 20:28 OP 30/09 20:36 OB 01/10 09:55	by 01/10 23:59 On time	—
WHKSU/OUT/202963 Pinkberry Official Store	260930DSHFX1SR 11004448443021	Regular AnterAja - Economy	Order 30/09 20:28 OP 30/09 20:43 OB 01/10 09:19	by 01/10 23:59 On time	—
WHKUN/OUT/89078 Unilever Nutritions	586338820126705074 JY1807922954	Regular J&T - Express - COD	Order 30/09 20:28 OP 30/09 20:45 OB 01/10 09:42	by 01/10 23:59 On time	—
WHKUN/OUT/89076 Unilever Nutritions	586338856559806422 GTL7278101498	Regular GTL - Reguler - COD	Order 30/09 20:28 OP 30/09 20:45 OB 01/10 14:47	by 01/10 23:59 On time	—
WHKUN/OUT/89079 Unilever Nutritions	586338797464290607 006914794860	Regular SiCepat - Reguler	Order 30/09 20:27 OP 30/09 20:45 OB 01/10 11:12	by 01/10 23:59 On time	—

WHKMO/OUT/19485

MOTUL Indonesia Official Store

Regular

260930DSHMPD7P · SPXID067906525359 · Shopee Express - Hemat

Order 30/09 20:28 · OP 30/09 20:36 · OB 01/10 09:55

by 01/10 23:59
On time
WHKSU/OUT/202963

Pinkberry Official Store

Regular

260930DSHFX1SR · 11004448443021 · AnterAja - Economy

Order 30/09 20:28 · OP 30/09 20:43 · OB 01/10 09:19

by 01/10 23:59
On time
WHKUN/OUT/89078

Unilever Nutritions

Regular

586338820126705074 · JY1807922954 · J&T - Express - COD

Order 30/09 20:28 · OP 30/09 20:45 · OB 01/10 09:42

by 01/10 23:59
On time
WHKUN/OUT/89076

Unilever Nutritions

Regular

586338856559806422 · GTL7278101498 · GTL - Reguler - COD

Order 30/09 20:28 · OP 30/09 20:45 · OB 01/10 14:47

by 01/10 23:59
On time
WHKUN/OUT/89079

Unilever Nutritions

Regular

586338797464290607 · 006914794860 · SiCepat - Reguler

Order 30/09 20:27 · OP 30/09 20:45 · OB 01/10 11:12

by 01/10 23:59
On time

138163 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO