Scorecard Outbound

Calculated 30 Oct, 21:05 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,163 orders

On time

Late

Remark

Orders % KPI

134,148 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,286 orders

On time

Late

Remark

Orders % KPI

132,276 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,163 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKSU/OUT/202943 First Step Official Store	260930DRRJNAJE CM65314706610	Regular JNE Express - Reguler	Order 30/09 20:14 OP 30/09 20:28 OB 01/10 09:22	by 01/10 23:59 On time	—
WHKMO/OUT/19483 MOTUL Indonesia Official Store	260930DRRESB7P ID266738185864Z	Instant Shopee Express - Instant	Order 30/09 20:14 OP 30/09 20:16 OB 01/10 08:23	by 02/10 00:16 On time	—
WHKMO/OUT/19484 MOTUL Indonesia Official Store	260930DRQP0EFX 11004448427753	Regular AnterAja - Economy	Order 30/09 20:14 OP 30/09 20:21 OB 01/10 09:30	by 01/10 23:59 On time	—
WHKNG/OUT/375363 Natasha Skincare Official Store	260930DRQCH1TW SPXID066847140539	Regular Shopee Express - Standard	Order 30/09 20:13 OP 30/09 20:29 OB 01/10 17:57	by 01/10 23:59 On time	—
WHKUN/OUT/89054 Unilever Nutritions	586338531754149615 JY1836961864	Regular J&T - Express - COD	Order 30/09 20:13 OP 30/09 20:30 OB 01/10 09:42	by 01/10 23:59 On time	—

WHKSU/OUT/202943

First Step Official Store

Regular

260930DRRJNAJE · CM65314706610 · JNE Express - Reguler

Order 30/09 20:14 · OP 30/09 20:28 · OB 01/10 09:22

by 01/10 23:59
On time
WHKMO/OUT/19483

MOTUL Indonesia Official Store

Instant

260930DRRESB7P · ID266738185864Z · Shopee Express - Instant

Order 30/09 20:14 · OP 30/09 20:16 · OB 01/10 08:23

by 02/10 00:16
On time
WHKMO/OUT/19484

MOTUL Indonesia Official Store

Regular

260930DRQP0EFX · 11004448427753 · AnterAja - Economy

Order 30/09 20:14 · OP 30/09 20:21 · OB 01/10 09:30

by 01/10 23:59
On time
WHKNG/OUT/375363

Natasha Skincare Official Store

Regular

260930DRQCH1TW · SPXID066847140539 · Shopee Express - Standard

Order 30/09 20:13 · OP 30/09 20:29 · OB 01/10 17:57

by 01/10 23:59
On time
WHKUN/OUT/89054

Unilever Nutritions

Regular

586338531754149615 · JY1836961864 · J&T - Express - COD

Order 30/09 20:13 · OP 30/09 20:30 · OB 01/10 09:42

by 01/10 23:59
On time

138163 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO