Scorecard Outbound

Calculated 30 Oct, 03:05 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,163 orders

On time

Late

Remark

Orders % KPI

134,148 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,286 orders

On time

Late

Remark

Orders % KPI

132,276 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,163 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKSU/OUT/202973 Pinkberry Official Store	260930DT7BWWGT SPXID068714802529	Regular Shopee Express - Hemat	Order 30/09 20:40 OP 30/09 20:58 OB 01/10 09:39	by 01/10 23:59 On time	—
WHKUN/OUT/89107 Unilever Nutritions	586339164800583190 JY1808333004	Regular J&T - Express - COD	Order 30/09 20:40 OP 30/09 20:46 OB 01/10 09:42	by 01/10 23:59 On time	—
WHKUN/OUT/89108 Unilever Nutritions	586339044963550550 GTL7274531498	Regular GTL - Reguler - COD	Order 30/09 20:40 OP 30/09 20:46 OB 01/10 11:12	by 01/10 23:59 On time	—
WHKPR/OUT/103905 Purina Official Store	260930DT6TR5HC CM75502911855	Regular JNE Express - Reguler	Order 30/09 20:40 OP 30/09 20:49 OB 01/10 09:27	by 01/10 23:59 On time	—
WHKUN/OUT/90893 Unilever Nutritions	586339027703465749 006914714772	Regular SiCepat - Reguler	Order 30/09 20:39 OP 01/10 10:47 OB 01/10 14:55	by 01/10 23:59 On time	—

WHKSU/OUT/202973

Pinkberry Official Store

Regular

260930DT7BWWGT · SPXID068714802529 · Shopee Express - Hemat

Order 30/09 20:40 · OP 30/09 20:58 · OB 01/10 09:39

by 01/10 23:59
On time
WHKUN/OUT/89107

Unilever Nutritions

Regular

586339164800583190 · JY1808333004 · J&T - Express - COD

Order 30/09 20:40 · OP 30/09 20:46 · OB 01/10 09:42

by 01/10 23:59
On time
WHKUN/OUT/89108

Unilever Nutritions

Regular

586339044963550550 · GTL7274531498 · GTL - Reguler - COD

Order 30/09 20:40 · OP 30/09 20:46 · OB 01/10 11:12

by 01/10 23:59
On time
WHKPR/OUT/103905

Purina Official Store

Regular

260930DT6TR5HC · CM75502911855 · JNE Express - Reguler

Order 30/09 20:40 · OP 30/09 20:49 · OB 01/10 09:27

by 01/10 23:59
On time
WHKUN/OUT/90893

Unilever Nutritions

Regular

586339027703465749 · 006914714772 · SiCepat - Reguler

Order 30/09 20:39 · OP 01/10 10:47 · OB 01/10 14:55

by 01/10 23:59
On time

138163 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO