Scorecard Outbound

Calculated 30 Oct, 03:05 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,163 orders

On time

Late

Remark

Orders % KPI

134,148 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,286 orders

On time

Late

Remark

Orders % KPI

132,276 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,163 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKUN/OUT/89105 Unilever Nutritions	586338991421032077 GTL7212991498	Regular GTL - Reguler - COD	Order 30/09 20:39 OP 30/09 20:46 OB 01/10 14:45	by 01/10 23:59 On time	—
WHKUN/OUT/89102 Unilever Nutritions	586339107412477603 570626237641	Regular J&T Cargo - COD	Order 30/09 20:38 OP 30/09 20:46 OB 01/10 15:11	by 01/10 23:59 On time	—
WHKSU/OUT/202970 Pinkberry Official Store	260930DT3NP4KR 11004448452108	Regular AnterAja - Economy	Order 30/09 20:38 OP 30/09 20:43 OB 01/10 10:08	by 01/10 23:59 On time	—
WHKNG/OUT/375376 Natasha Skincare Official Store	586338965694744553 JY1871441964	Regular J&T - Express - COD	Order 30/09 20:38 OP 30/09 20:44 OB 01/10 10:37	by 01/10 23:59 On time	—
WHKNG/OUT/375377 Natasha Skincare Official Store	260930DT207USQ SPXID063556456469	Regular Shopee Express - Standard	Order 30/09 20:37 OP 30/09 20:44 OB 01/10 10:10	by 01/10 23:59 On time	—

WHKUN/OUT/89105

Unilever Nutritions

Regular

586338991421032077 · GTL7212991498 · GTL - Reguler - COD

Order 30/09 20:39 · OP 30/09 20:46 · OB 01/10 14:45

by 01/10 23:59
On time
WHKUN/OUT/89102

Unilever Nutritions

Regular

586339107412477603 · 570626237641 · J&T Cargo - COD

Order 30/09 20:38 · OP 30/09 20:46 · OB 01/10 15:11

by 01/10 23:59
On time
WHKSU/OUT/202970

Pinkberry Official Store

Regular

260930DT3NP4KR · 11004448452108 · AnterAja - Economy

Order 30/09 20:38 · OP 30/09 20:43 · OB 01/10 10:08

by 01/10 23:59
On time
WHKNG/OUT/375376

Natasha Skincare Official Store

Regular

586338965694744553 · JY1871441964 · J&T - Express - COD

Order 30/09 20:38 · OP 30/09 20:44 · OB 01/10 10:37

by 01/10 23:59
On time
WHKNG/OUT/375377

Natasha Skincare Official Store

Regular

260930DT207USQ · SPXID063556456469 · Shopee Express - Standard

Order 30/09 20:37 · OP 30/09 20:44 · OB 01/10 10:10

by 01/10 23:59
On time

138163 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO