Scorecard Return
Counts only validated returns: status done_return with TS Conf. Booking No (Odoo done) in September 2026. A return not validated yet counts in the month it's validated.
Scorecard Return Summary
Input SLA 24 h (TIMESTAMP INPUT → TS Detail) · GRN SLA 8 h (TS Input OMS → TS Conf. Booking No) · Remark % = (on time + late with a remark) ÷ total
| Input | |||
|---|---|---|---|
| Total | Inp OnTime | Inp Late | Inp Remark |
| 3,188 | 3,143 | 45 | 45 |
| % | 98.59% | 1.41% | 100.00% |
| KPI | 100.00% | 0.00% | 100.00% |
| GRN | |||
|---|---|---|---|
| Total | GRN OnTime | GRN Late | GRN Remark |
| 3,188 | 3,187 | 1 | 1 |
| % | 99.97% | 0.03% | 100.00% |
| KPI | 99.50% | 0.50% | 99.50% |
| Video | |||
|---|---|---|---|
| Total | Vid Yes | Vid No | Vid Remark |
| 3,188 | 3,188 | 0 | 0 |
| % | 100.00% | 0.00% | 100.00% |
| KPI | 100.00% | 0.00% | 100.00% |
Scorecard Return Detail
| Return | Reference | Brand | Input | GRN | Video |
|---|---|---|---|---|---|
|
674046
WHKUN/IN/01918
WHKUN/OUT/41355
|
586052822124562229
MT041015820600S
|
Unilever Nutritions Gagal kirim |
28/09 13:29 → 28/09 15:24
On time · 1:55:25
|
28/09 15:43 → 28/09 16:06
On time · 0:22:41
|
|
|
674720
WHKUN/IN/01928
WHKUN/OUT/58141
|
586196168074167460
MT041016120831S
|
Unilever Nutritions Gagal kirim |
28/09 15:13 → 28/09 15:34
On time · 0:20:44
|
28/09 15:43 → 28/09 16:06
On time · 0:23:07
|
|
|
673982
WHKSU/IN/04167
WHKSU/OUT/196739
|
586081004180965314
MT011006389338S
|
Hose Official Store Gagal kirim |
28/09 13:17 → 28/09 15:26
On time · 2:08:59
|
28/09 15:43 → 28/09 16:05
On time · 0:22:21
|
|
|
674724
WHKUN/IN/01925
WHKUN/OUT/52707
|
586146607566128467
MT041016017910S
|
Unilever Nutritions Gagal kirim |
28/09 15:14 → 28/09 15:34
On time · 0:19:20
|
28/09 15:42 → 28/09 16:05
On time · 0:23:10
|
|
|
667192
WHKUN/IN/01920
WHKUN/OUT/32034
|
585998692627219712
MT041015720008S
|
Unilever Nutritions cust ajukan komplain karena barang ditrima hilang [HARGA SPESIAL] Bango Kecap Manis 950gr Isi 6 ada refund MP senilai Rp124.684 |
25/09 10:35 → 28/09 15:28
Late · 76:53:02
diinput cs tgl 25, diterima wh tgl 28
 |
28/09 15:44 → 28/09 16:05
On time · 0:21:45
|
|
|
674733
WHKUN/IN/01931
WHKUN/OUT/36490
|
586012712993719953
MT041015751541S
|
Unilever Nutritions Gagal kirim |
28/09 15:16 → 28/09 15:36
On time · 0:19:37
|
28/09 15:42 → 28/09 16:05
On time · 0:23:04
|
|
|
674734
WHKUN/IN/01924
WHKUN/OUT/56014
|
586181127123208181
MT041016084750S
|
Unilever Nutritions Gagal kirim |
28/09 15:17 → 28/09 15:36
On time · 0:19:44
|
28/09 15:43 → 28/09 16:05
On time · 0:22:16
|
|
|
666988
WHKUN/IN/01914
WHKUN/OUT/43937
|
586064616296711219
MT041015860880S
|
Unilever Nutritions cust issue ajukan komplain full return produk [EXCLUSIVE SISWANTO] Bango Kecap Manis Kemasan Pouch Refill 685g Isi 6 FREE Tas Belanja diterima tidak sesuai ada refund MP senilai Rp119.524 |
25/09 09:39 → 28/09 15:33
Late · 77:54:18
diinput cs tgl 25, diterima wh tgl 28
 |
28/09 15:44 → 28/09 16:05
On time · 0:21:28
|
|
|
666200
WHKUN/IN/01919
WHKUN/OUT/40409
|
586042654286776041
MT041015803987S
|
Unilever Nutritions Full return cust pesan 1x [EXCLUSIVE SISWANTO] Bango Kecap Manis Kemasan Pouch Refill 685g Isi 6 FREE Tas Belanja ajukan komplain barang tidak sesuai, tidak ada vidieo unboxing |
24/09 17:24 → 28/09 15:44
Late · 94:19:39
diinput cs tgl 24, diterima wh tgl 28
 |
28/09 15:49 → 28/09 16:05
On time · 0:15:38
|
|
|
674749
WHKUN/IN/01929
WHKUN/OUT/41042
|
586048603785496507
MT041015813909S
|
Unilever Nutritions Gagal kirim |
28/09 15:22 → 28/09 15:37
On time · 0:14:54
|
28/09 15:42 → 28/09 16:05
On time · 0:22:22
|
Scorecard Return Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 01 Sept 2026 | retur storaflow missroute ke wh lain seperti wh kinsetsu,surabaya dan benoa [SFKE00026] RIANA MULYANINGSIH |
—
|
| 2 | 01 Sept 2026 | 3pl yang tidak mengirim retur setiap hari. seperti gtl, cargo, sicepat. [SFKE00026] RIANA MULYANINGSIH |
—
|