Scorecard Return

Export October 2026

Counts validated returns: status done_return whose first Odoo validation (normal or damage DO IN) is in October 2026. A return not validated yet counts in the month it's validated. A return input by SIRCLO is counted but its Input is never late.

Scorecard Return Summary

Input SLA 24 h (TIMESTAMP INPUT → TS Detail) · GRN SLA 8 h (TS Input OMS → TS Conf. Booking No) · Remark % = (on time + late with a remark) ÷ total

Input

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

GRN

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 99.50% 0 0.00% 0.50% 0 100.00% 99.50%

Video

3,746 returns

Yes

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

Scorecard Return Detail

All 3,746 Input late 0 GRN late 0 No video 0 Needs remark 0 Show 5 10 per page

Return	Reference	Brand	Input	GRN	Video
700132 — WHKUN/OUT/88789	586336501460797198 MT041016481106S	Unilever Nutritions full return missroute cust order 6x BNB8A17 cust terima 2x BNB8A17 rusak dan tidak ada video unvboxing solusi diretur dan masih dalam proses	06/10 10:16 → 14/10 14:20 On time · 196:04:24 input by SIRCLO	14/10 14:30 → 14/10 16:12 (damage) On time · 1:41:55	Yes
703893 — WHKUN/OUT/85814	586322444653987331 MT041016449251S	Unilever Nutritions Cust order 1x LIMITED EDITION Royco Ziplock Pack Ayam Kampung Limited Edition Ada Apa Dengan Cinta Resep Omelette Cinta AADC GRATIS Sendok Takar 210g SKU Penjual UFB5K15 Cust terima 1x LIMITED EDITION Royco Ziplock Pack Ayam Kampung Limited Edition Ada Apa Dengan Cinta Resep Omelette Cinta AADC GRATIS Sendok Takar 210g SKU Penjual UFB5K15 Kendala barang tidak sesuai karena bukti cust tidak valid tidak ada video unboxing dan tidak seusai harapan cust Solusi return refund sudah ada refund MP Rp40299 menunggu return sampai	07/10 09:02 → 14/10 09:59 On time · 168:57:18 input by SIRCLO	14/10 10:41 → 14/10 16:06 (damage) On time · 5:24:53	Yes
699874 — WHKUN/OUT/73106	586256650557359778 MT041016295342S	Unilever Nutritions full return missroute cust order 1x UFB5K15 cust komplain tidak menerima free mini chopper solusi diretur dan masih dalam proses	06/10 09:56 → 14/10 11:05 On time · 193:08:24 input by SIRCLO	14/10 11:20 → 14/10 16:04 (damage) On time · 4:44:01	Yes
686685 — WHKUN/OUT/76521	586266970040731182 MT041016328411S	Unilever Nutritions full return missroute 3pl issue barang rusak	01/10 14:32 → 14/10 14:23 On time · 311:51:08 input by SIRCLO	14/10 14:30 → 14/10 15:59 (damage) On time · 1:28:57	Yes
718083 — WHKUN/OUT/47856	586111600214640421 MT041015943175S	Unilever Nutritions full return cust order 1x UFB5J32 Royco Ayam 210g (Ziplock) cust terima produk rusak banding gagal	12/10 10:14 → 14/10 14:27 On time · 52:12:58 input by SIRCLO	14/10 14:30 → 14/10 15:58 (damage) On time · 1:27:43	Yes

700132 · Unilever Nutritions

· WHKUN/OUT/88789

586336501460797198 · MT041016481106S

Input
06/10 10:16 → 14/10 14:20
On time · 196:04:24 input by SIRCLO

GRN
14/10 14:30 → 14/10 16:12 (damage)
On time · 1:41:55

Video
Yes
703893 · Unilever Nutritions

· WHKUN/OUT/85814

586322444653987331 · MT041016449251S

Input
07/10 09:02 → 14/10 09:59
On time · 168:57:18 input by SIRCLO

GRN
14/10 10:41 → 14/10 16:06 (damage)
On time · 5:24:53

Video
Yes
699874 · Unilever Nutritions

· WHKUN/OUT/73106

586256650557359778 · MT041016295342S

Input
06/10 09:56 → 14/10 11:05
On time · 193:08:24 input by SIRCLO

GRN
14/10 11:20 → 14/10 16:04 (damage)
On time · 4:44:01

Video
Yes
686685 · Unilever Nutritions

· WHKUN/OUT/76521

586266970040731182 · MT041016328411S

Input
01/10 14:32 → 14/10 14:23
On time · 311:51:08 input by SIRCLO

GRN
14/10 14:30 → 14/10 15:59 (damage)
On time · 1:28:57

Video
Yes
718083 · Unilever Nutritions

· WHKUN/OUT/47856

586111600214640421 · MT041015943175S

Input
12/10 10:14 → 14/10 14:27
On time · 52:12:58 input by SIRCLO

GRN
14/10 14:30 → 14/10 15:58 (damage)
On time · 1:27:43

Video
Yes

3746 total

Prev 400 / 750 Next

Scorecard Return Issue

No	Tanggal	Issue	Lampiran
1	13 Oct 2026	GTL kirim retur 10 karung, setelah 9 hari tidak kirim returan [SFKE00042] RIANA MULYANINGSIH
2	31 Oct 2026	Returan Missroute masih sering terjadi [SFKE00042] RIANA MULYANINGSIH	—