Scorecard Return

Export October 2026

Counts validated returns: status done_return whose first Odoo validation (normal or damage DO IN) is in October 2026. A return not validated yet counts in the month it's validated. A return input by SIRCLO is counted but its Input is never late.

Scorecard Return Summary

Input SLA 24 h (TIMESTAMP INPUT → TS Detail) · GRN SLA 8 h (TS Input OMS → TS Conf. Booking No) · Remark % = (on time + late with a remark) ÷ total

Input

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

GRN

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 99.50% 0 0.00% 0.50% 0 100.00% 99.50%

Video

3,746 returns

Yes

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

Scorecard Return Detail

All 3,746 Input late 0 GRN late 0 No video 0 Needs remark 0 Show 5 10 per page

Return	Reference	Brand	Input	GRN	Video
706689 WHKUN/IN/03403 WHKUN/OUT/83496	586300209553180635 MT041016427016S	Unilever Nutritions full return cust order 15x BNB8A20 cust komplain terima produk rusak solusi retur refund mp	07/10 16:33 → 14/10 14:22 On time · 165:48:54 input by SIRCLO	14/10 14:30 → 14/10 15:20 On time · 0:50:00	Yes
707801 WHKUN/IN/03379 WHKUN/OUT/101092	586439078478907196 MT041016713132S	Unilever Nutritions full return missroute cust order 1x BNB8A71 cust mengira dapat free produk dan berubah pikiran solusi retur dan masih dalam proses	08/10 08:10 → 14/10 11:46 On time · 147:36:00 input by SIRCLO	14/10 12:00 → 14/10 15:20 On time · 3:19:45	Yes
708550 WHKUN/IN/03400 WHKUN/OUT/93806	586370325862122747 MT041016559675S	Unilever Nutritions full return missroute cust order 1 x BNB8A71 cust mengira dapat free dan berubah pikiran solusi diretur dan masih dalam proses	08/10 09:53 → 14/10 14:16 On time · 148:23:07 input by SIRCLO	14/10 14:30 → 14/10 15:19 On time · 0:48:46	Yes
710705 WHKUN/IN/03399 WHKUN/OUT/38153	586018759335577456 MT041015765196S	Unilever Nutritions Full return Cust order 1x Free Tas belanja Lipat UFG9B54 1x Bango Kecap Manis Kemasan Pouch Refill 685gr BNB8A78 Ajukan complain retur karena menurut cust expetasi memesan ukuran 950 saat ini sudah di return dengan resi JX4528078901 return miss road dari storaflow ke Surabaya terimakasih	08/10 16:20 → 14/10 14:26 On time · 142:06:49 input by SIRCLO	14/10 14:30 → 14/10 15:15 On time · 0:44:30	Yes
712254 WHKUN/IN/03381 WHKUN/OUT/101140	586439326159570256 MT041016713766S	Unilever Nutritions full return cust pesan 1x BNB8A71 cust terima qx BNB8A71 cust ajukan komplain mengira sesuai iklan dapat produk lebih cust tidak ada video unboxing dan masih proses return	09/10 10:14 → 14/10 11:46 On time · 121:31:59 input by SIRCLO	14/10 12:00 → 14/10 15:14 On time · 3:13:25	Yes

706689 · Unilever Nutritions

WHKUN/IN/03403 · WHKUN/OUT/83496

586300209553180635 · MT041016427016S

Input
07/10 16:33 → 14/10 14:22
On time · 165:48:54 input by SIRCLO

GRN
14/10 14:30 → 14/10 15:20
On time · 0:50:00

Video
Yes
707801 · Unilever Nutritions

WHKUN/IN/03379 · WHKUN/OUT/101092

586439078478907196 · MT041016713132S

Input
08/10 08:10 → 14/10 11:46
On time · 147:36:00 input by SIRCLO

GRN
14/10 12:00 → 14/10 15:20
On time · 3:19:45

Video
Yes
708550 · Unilever Nutritions

WHKUN/IN/03400 · WHKUN/OUT/93806

586370325862122747 · MT041016559675S

Input
08/10 09:53 → 14/10 14:16
On time · 148:23:07 input by SIRCLO

GRN
14/10 14:30 → 14/10 15:19
On time · 0:48:46

Video
Yes
710705 · Unilever Nutritions

WHKUN/IN/03399 · WHKUN/OUT/38153

586018759335577456 · MT041015765196S

Input
08/10 16:20 → 14/10 14:26
On time · 142:06:49 input by SIRCLO

GRN
14/10 14:30 → 14/10 15:15
On time · 0:44:30

Video
Yes
712254 · Unilever Nutritions

WHKUN/IN/03381 · WHKUN/OUT/101140

586439326159570256 · MT041016713766S

Input
09/10 10:14 → 14/10 11:46
On time · 121:31:59 input by SIRCLO

GRN
14/10 12:00 → 14/10 15:14
On time · 3:13:25

Video
Yes

3746 total

Prev 406 / 750 Next

Scorecard Return Issue

No	Tanggal	Issue	Lampiran
1	13 Oct 2026	GTL kirim retur 10 karung, setelah 9 hari tidak kirim returan [SFKE00042] RIANA MULYANINGSIH
2	31 Oct 2026	Returan Missroute masih sering terjadi [SFKE00042] RIANA MULYANINGSIH	—