Scorecard Return

Export October 2026

Counts validated returns: status done_return whose first Odoo validation (normal or damage DO IN) is in October 2026. A return not validated yet counts in the month it's validated. A return input by SIRCLO is counted but its Input is never late.

Scorecard Return Summary

Input SLA 24 h (TIMESTAMP INPUT → TS Detail) · GRN SLA 8 h (TS Input OMS → TS Conf. Booking No) · Remark % = (on time + late with a remark) ÷ total

Input

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

GRN

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 99.50% 0 0.00% 0.50% 0 100.00% 99.50%

Video

3,746 returns

Yes

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

Scorecard Return Detail

All 3,746 Input late 0 GRN late 0 No video 0 Needs remark 0 Show 5 10 per page

Return	Reference	Brand	Input	GRN	Video
668884 WHKUN/IN/03368 WHKUN/OUT/61021	586201060696819263 MT041016157990S	Unilever Nutritions Full retur cust order Bango Kecap Manis 950G x2 ajukan komplain pengembalian barang karena hanya menerima 1 , unboxing tidak valid	25/09 15:53 → 14/10 11:27 On time · 451:34:14 input by SIRCLO	14/10 11:40 → 14/10 11:44 On time · 0:04:08	Yes
681109 WHKUN/IN/03369 WHKUN/OUT/75263	586263479627319271 MT041016317820S	Unilever Nutritions Full return missroute customer issue spesial case cust tidak ada video unboxing komplain produk tidak sesuai	29/09 19:34 → 14/10 11:27 On time · 351:53:20 input by SIRCLO	14/10 11:40 → 14/10 11:44 On time · 0:03:56	Yes
688204 WHKUN/IN/03370 WHKUN/OUT/73357	586256871994197198 MT041016296359S	Unilever Nutritions full return missroute cust issue spesial case tidak ada unboxing komplain kurang menerima free	01/10 17:32 → 14/10 11:27 On time · 305:54:48 input by SIRCLO	14/10 11:40 → 14/10 11:44 On time · 0:03:45	Yes
700940 WHKUN/IN/03371 WHKUN/OUT/95953	586385190648252254 MT041016597690S	Unilever Nutritions full return cust order 1x BNB8A71 cust terima 1x BNB8A71 cust issue tidak mau terima paket solusi retur refund mp	06/10 13:18 → 14/10 11:28 On time · 190:09:23 input by SIRCLO	14/10 11:40 → 14/10 11:44 On time · 0:03:32	Yes
703599 WHKUN/IN/03372 WHKUN/OUT/97917	586406906504447237 MT041016644863S	Unilever Nutritions Cust order 1x Bango Kecap Manis 950gr sku BNB8A71 Cust terima 1x Bango Kecap Manis 950gr sku BNB8A71 Kendala barang tidak sesuia deskripsi karena tidak sesuai harapan cust Solusi return refund sudah adarefund MP Rp35350 mnunggu return sampai	07/10 08:31 → 14/10 11:28 On time · 170:57:17 input by SIRCLO	14/10 11:40 → 14/10 11:44 On time · 0:03:22	Yes

668884 · Unilever Nutritions

WHKUN/IN/03368 · WHKUN/OUT/61021

586201060696819263 · MT041016157990S

Input
25/09 15:53 → 14/10 11:27
On time · 451:34:14 input by SIRCLO

GRN
14/10 11:40 → 14/10 11:44
On time · 0:04:08

Video
Yes
681109 · Unilever Nutritions

WHKUN/IN/03369 · WHKUN/OUT/75263

586263479627319271 · MT041016317820S

Input
29/09 19:34 → 14/10 11:27
On time · 351:53:20 input by SIRCLO

GRN
14/10 11:40 → 14/10 11:44
On time · 0:03:56

Video
Yes
688204 · Unilever Nutritions

WHKUN/IN/03370 · WHKUN/OUT/73357

586256871994197198 · MT041016296359S

Input
01/10 17:32 → 14/10 11:27
On time · 305:54:48 input by SIRCLO

GRN
14/10 11:40 → 14/10 11:44
On time · 0:03:45

Video
Yes
700940 · Unilever Nutritions

WHKUN/IN/03371 · WHKUN/OUT/95953

586385190648252254 · MT041016597690S

Input
06/10 13:18 → 14/10 11:28
On time · 190:09:23 input by SIRCLO

GRN
14/10 11:40 → 14/10 11:44
On time · 0:03:32

Video
Yes
703599 · Unilever Nutritions

WHKUN/IN/03372 · WHKUN/OUT/97917

586406906504447237 · MT041016644863S

Input
07/10 08:31 → 14/10 11:28
On time · 170:57:17 input by SIRCLO

GRN
14/10 11:40 → 14/10 11:44
On time · 0:03:22

Video
Yes

3746 total

Prev 408 / 750 Next

Scorecard Return Issue

No	Tanggal	Issue	Lampiran
1	13 Oct 2026	GTL kirim retur 10 karung, setelah 9 hari tidak kirim returan [SFKE00042] RIANA MULYANINGSIH
2	31 Oct 2026	Returan Missroute masih sering terjadi [SFKE00042] RIANA MULYANINGSIH	—