Scorecard Return

Export October 2026

Counts validated returns: status done_return whose first Odoo validation (normal or damage DO IN) is in October 2026. A return not validated yet counts in the month it's validated. A return input by SIRCLO is counted but its Input is never late.

Scorecard Return Summary

Input SLA 24 h (TIMESTAMP INPUT → TS Detail) · GRN SLA 8 h (TS Input OMS → TS Conf. Booking No) · Remark % = (on time + late with a remark) ÷ total

Input

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

GRN

3,746 returns

On time

Late

Remark

Returns % KPI

3,746 100.00% 99.50% 0 0.00% 0.50% 0 100.00% 99.50%

Video

3,746 returns

Yes

Remark

Returns % KPI

3,746 100.00% 100.00% 0 0.00% 0.00% 0 100.00% 100.00%

Scorecard Return Detail

All 3,746 Input late 0 GRN late 0 No video 0 Needs remark 0 Show 5 10 per page

Return	Reference	Brand	Input	GRN	Video
704529 — WHKNG/OUT/374764	260929B5PHDJUJ MT041016445018S	Naavagreen Official Shop Krim yg dikirim salah harusnya anti agung bukan night cream, dan sunscreen yg dikirim rusak	07/10 10:56 → 07/10 14:11 On time · 3:14:44	07/10 14:21 → 07/10 14:58 (damage) On time · 0:37:12	Yes
704207 — WHKNG/OUT/376675	586390331674560369 MT041016609189S	Natasha Skincare Official Store Product doesn't match description	07/10 10:04 → 07/10 11:23 On time · 1:19:08	07/10 12:50 → 07/10 14:50 (damage) On time · 1:59:39	Yes
704302 WHKSU/IN/04234 WHKSU/OUT/201651	586293259445830786 MT011006541398S	Hose Official Store Gagal kirim	07/10 10:18 → 07/10 12:54 On time · 2:36:31	07/10 13:40 → 07/10 14:44 On time · 1:04:02	Yes
703538 WHKUN/IN/02774 WHKUN/OUT/82066	586302333179889007 MT041016403547S	Unilever Nutritions Cust order 1x Bango Kecap Manis 950gr sku BNB8A71 Cust terima 1x Bango Kecap Manis 950gr sku BNB8A71 Kendala cust info bafrang tidak sesuai karena tidak sesia harapan cust Solusi return refund sudah ada refund MP Rp33663 saat ini sedang proses return	07/10 08:24 → 07/10 11:16 On time · 2:52:04 input by SIRCLO	07/10 12:50 → 07/10 14:44 On time · 1:53:25	Yes
704692 WHKUN/IN/02775 WHKUN/OUT/91295	586349494372828932 MT041016513795S	Unilever Nutritions Gagal kirim	07/10 11:18 → 07/10 13:26 On time · 2:07:52	07/10 13:30 → 07/10 14:44 On time · 1:13:13	Yes

704529 · Naavagreen Official Shop

· WHKNG/OUT/374764

260929B5PHDJUJ · MT041016445018S

Input
07/10 10:56 → 07/10 14:11
On time · 3:14:44

GRN
07/10 14:21 → 07/10 14:58 (damage)
On time · 0:37:12

Video
Yes
704207 · Natasha Skincare Official Store

· WHKNG/OUT/376675

586390331674560369 · MT041016609189S

Input
07/10 10:04 → 07/10 11:23
On time · 1:19:08

GRN
07/10 12:50 → 07/10 14:50 (damage)
On time · 1:59:39

Video
Yes
704302 · Hose Official Store

WHKSU/IN/04234 · WHKSU/OUT/201651

586293259445830786 · MT011006541398S

Input
07/10 10:18 → 07/10 12:54
On time · 2:36:31

GRN
07/10 13:40 → 07/10 14:44
On time · 1:04:02

Video
Yes
703538 · Unilever Nutritions

WHKUN/IN/02774 · WHKUN/OUT/82066

586302333179889007 · MT041016403547S

Input
07/10 08:24 → 07/10 11:16
On time · 2:52:04 input by SIRCLO

GRN
07/10 12:50 → 07/10 14:44
On time · 1:53:25

Video
Yes
704692 · Unilever Nutritions

WHKUN/IN/02775 · WHKUN/OUT/91295

586349494372828932 · MT041016513795S

Input
07/10 11:18 → 07/10 13:26
On time · 2:07:52

GRN
07/10 13:30 → 07/10 14:44
On time · 1:13:13

Video
Yes

3746 total

Prev 553 / 750 Next

Scorecard Return Issue

No	Tanggal	Issue	Lampiran
1	13 Oct 2026	GTL kirim retur 10 karung, setelah 9 hari tidak kirim returan [SFKE00042] RIANA MULYANINGSIH
2	31 Oct 2026	Returan Missroute masih sering terjadi [SFKE00042] RIANA MULYANINGSIH	—