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Summary KPI

October 2025
Inbound Regular 54 Target 99.50% 85.19%
Inbound Gimmick & TX 29 Target 99.50% 68.97%
Outbound Regular 98,896 Target 99.90% 99.63%
Outbound Instant & Same Day 2,198 Target 99.90% 99.73%
Unboxing + Confirm 0 Target 100.00% —
Doc to GRN 0 Target 99.50% —
Doc Video 0 Target 100.00% —

Value = (on time + late with a remark) ÷ total, the Remark % of each scorecard's own table; the small number is how many were counted.