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Summary KPI

December 2025
Inbound Regular 56 Target 99.50% 87.50%
Inbound Gimmick & TX 31 Target 99.50% 51.61%
Outbound Regular 113,232 Target 99.90% 92.39%
Outbound Instant & Same Day 1,825 Target 99.90% 98.63%
Unboxing + Confirm 0 Target 100.00% —
Doc to GRN 0 Target 99.50% —
Doc Video 0 Target 100.00% —

Value = (on time + late with a remark) ÷ total, the Remark % of each scorecard's own table; the small number is how many were counted.