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Summary KPI

January 2026
Inbound Regular 70 Target 99.50% 88.57%
Inbound Gimmick & TX 44 Target 99.50% 52.27%
Outbound Regular 96,790 Target 99.90% 94.78%
Outbound Instant & Same Day 1,968 Target 99.90% 98.37%
Unboxing + Confirm 0 Target 100.00% —
Doc to GRN 0 Target 99.50% —
Doc Video 0 Target 100.00% —

Value = (on time + late with a remark) ÷ total, the Remark % of each scorecard's own table; the small number is how many were counted.