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Summary KPI

February 2026
Inbound Regular 66 Target 99.50% 96.97%
Inbound Gimmick & TX 33 Target 99.50% 39.39%
Outbound Regular 113,317 Target 99.90% 94.61%
Outbound Instant & Same Day 2,379 Target 99.90% 96.26%
Unboxing + Confirm 0 Target 100.00% —
Doc to GRN 0 Target 99.50% —
Doc Video 0 Target 100.00% —

Value = (on time + late with a remark) ÷ total, the Remark % of each scorecard's own table; the small number is how many were counted.